.page-faq{
  --faq-panel:#fffdf8;
  --faq-ink:#5a4630;
  background:var(--cream);
  padding:0 0 4rem;
  color:var(--brown);
  position:relative;
}

.page-faq .breadcrumbs{
  max-width:calc(var(--container-max) + 2rem);
  margin-inline:auto;
  padding-top:1.25rem;
}

.page-faq .help-hero{
  max-width:calc(var(--container-max) + 2rem);
  margin-inline:auto;
  display:grid;
  grid-template-columns:minmax(0,1fr);
  gap:1.75rem;
  padding:2rem 1rem 1rem;
  align-items:center;
}

.page-faq .help-hero-copy{
  position:relative;
}

.page-faq h1{
  font-family:var(--font-serif);
  font-weight:900;
  font-size:1.7rem;
  line-height:1.35;
  color:var(--brown);
  margin:0;
  display:flex;
  flex-wrap:wrap;
  align-items:flex-start;
  gap:.25rem 1rem;
}

.page-faq .help-h1-main{
  color:var(--brown);
}

.page-faq .help-h1-sub{
  display:block;
  width:100%;
  font-size:.92em;
  color:var(--red);
  line-height:1.45;
}

.page-faq .help-h1-note{
  writing-mode:vertical-rl;
  font-family:var(--font-serif);
  font-weight:900;
  color:var(--gold);
  font-size:.85rem;
  letter-spacing:.3em;
  margin-left:.2rem;
  padding-top:.35rem;
  line-height:1.6;
}

.page-faq .help-hero-lead{
  margin:.9rem 0 0;
  font-size:1.02rem;
  line-height:1.8;
  color:var(--faq-ink);
  max-width:44em;
}

.page-faq .help-hero-stats{
  display:flex;
  flex-wrap:wrap;
  gap:1.5rem;
  margin-top:1.35rem;
}

.page-faq .help-stat{
  display:grid;
  gap:.15rem;
}

.page-faq .help-hero-stats .hl-number{
  font-size:2rem;
  line-height:1.1;
}

.page-faq .help-stat>span{
  font-size:.72rem;
  letter-spacing:.08em;
  color:var(--faq-ink);
  font-weight:600;
}

.page-faq .help-hero-media{
  position:relative;
  overflow:hidden;
  aspect-ratio:3/2;
  border:1px solid var(--line-gold);
  background:var(--light-gold);
  box-shadow:var(--shadow-sm);
}

.page-faq .help-hero-media::after{
  content:"?";
  position:absolute;
  right:-.3rem;
  bottom:-1.2rem;
  font-family:var(--font-serif);
  font-weight:900;
  font-size:5.5rem;
  line-height:1;
  color:rgba(212,175,55,.28);
  z-index:1;
  pointer-events:none;
}

.page-faq .help-hero-media img{
  position:relative;
  z-index:2;
  display:block;
  width:100%;
  height:100%;
  object-fit:cover;
}

.page-faq .help-radar{
  max-width:calc(var(--container-max) + 2rem);
  margin:1.25rem auto 0;
  display:grid;
  gap:1rem;
  padding:1.25rem 1rem;
  background:linear-gradient(135deg,var(--dark-red),var(--brown));
  box-shadow:var(--shadow-md);
}

.page-faq .help-radar-head{
  display:grid;
  gap:.25rem;
}

.page-faq .help-radar-label{
  margin:0;
  font-family:var(--font-serif);
  font-weight:900;
  font-size:1.15rem;
  color:var(--yellow);
  letter-spacing:.06em;
}

.page-faq .help-radar-desc{
  margin:0;
  font-size:.8rem;
  line-height:1.6;
  color:rgba(255,255,255,.82);
}

.page-faq .help-tag-pills{
  display:flex;
  flex-wrap:wrap;
  gap:.5rem;
}

.page-faq .help-tag-pill{
  display:inline-flex;
  align-items:center;
  padding:.38rem .8rem;
  border:1px solid rgba(255,255,255,.45);
  background:rgba(255,255,255,.08);
  color:#fff;
  font-size:.84rem;
  font-weight:600;
  text-decoration:none;
  transition:background .22s var(--ease),color .22s var(--ease),border-color .22s var(--ease);
}

.page-faq .help-tag-pill:hover,
.page-faq .help-tag-pill:focus-visible{
  background:var(--yellow);
  border-color:var(--yellow);
  color:var(--brown);
  outline:none;
}

.page-faq .help-quick-cards{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:.75rem;
}

.page-faq .help-quick-card{
  display:flex;
  align-items:center;
  gap:.6rem;
  padding:.7rem .75rem;
  background:var(--cream);
  border:1px solid var(--line-gold);
  color:var(--brown);
  text-decoration:none;
  font-size:.85rem;
  font-weight:700;
  line-height:1.45;
  box-shadow:var(--shadow-sm);
  transition:background .22s var(--ease),border-color .22s var(--ease),transform .22s var(--ease);
}

.page-faq .help-quick-card:hover,
.page-faq .help-quick-card:focus-visible{
  background:#fff;
  border-color:var(--gold);
  transform:translateY(-2px);
  outline:none;
}

.page-faq .help-quick-card-mark{
  flex:0 0 auto;
  background:var(--dark-red);
  color:var(--yellow);
  font-family:var(--font-serif);
  font-weight:900;
  font-size:.78rem;
  padding:.14rem .38rem;
}

.page-faq .help-layout{
  max-width:calc(var(--container-max) + 2rem);
  margin-inline:auto;
  display:grid;
  grid-template-columns:minmax(0,1fr);
  gap:2rem;
  padding:2rem 1rem 1rem;
  align-items:start;
}

.page-faq .help-index{
  display:grid;
  gap:.9rem;
}

.page-faq .help-index-card{
  position:relative;
  border:1px solid var(--line-gold);
  background:var(--light-gold);
  padding:1.1rem .8rem .9rem;
}

.page-faq .help-index-card::before{
  content:"INDEX · 帮助索引";
  position:absolute;
  top:-.55rem;
  left:.8rem;
  background:var(--cream);
  padding:0 .4rem;
  font-size:.64rem;
  letter-spacing:.14em;
  color:var(--brown);
  font-weight:700;
}

.page-faq .help-index-card h2{
  margin:0 0 .65rem;
  font-family:var(--font-serif);
  font-size:.95rem;
  font-weight:900;
  color:var(--brown);
  letter-spacing:.08em;
}

.page-faq .help-index-card ul{
  list-style:none;
  margin:0;
  padding:0;
  display:grid;
  gap:.3rem;
}

.page-faq .help-index-card a{
  display:flex;
  align-items:center;
  gap:.6rem;
  padding:.42rem .5rem;
  border:1px solid transparent;
  text-decoration:none;
  color:var(--brown);
  font-size:.9rem;
  font-weight:600;
  transition:background .2s var(--ease),border-color .2s var(--ease),color .2s var(--ease);
}

.page-faq .help-index-card a:hover,
.page-faq .help-index-card a:focus-visible{
  background:var(--cream);
  border-color:var(--gold);
  color:var(--red);
  outline:none;
}

.page-faq .help-index-card a span{
  flex:0 0 auto;
  width:1.55rem;
  height:1.55rem;
  display:grid;
  place-items:center;
  background:var(--brown);
  color:var(--yellow);
  font-family:var(--font-serif);
  font-weight:700;
  font-size:.68rem;
}

.page-faq .help-index-note{
  padding:.8rem .9rem;
  border-left:3px solid var(--red);
  background:#fff;
  font-size:.84rem;
  line-height:1.65;
  color:var(--faq-ink);
}

.page-faq .help-index-note p{
  margin:0 0 .35rem;
}

.page-faq .help-index-note a{
  color:var(--red);
  font-weight:700;
  text-decoration:none;
}

.page-faq .help-main{
  position:relative;
  min-width:0;
}

.page-faq .help-main::before{
  content:"?";
  position:absolute;
  top:2rem;
  right:-.8rem;
  font-family:var(--font-serif);
  font-weight:900;
  font-size:12rem;
  line-height:1;
  color:rgba(212,175,55,.07);
  z-index:0;
  pointer-events:none;
}

.page-faq .help-main>*{
  position:relative;
  z-index:1;
}

.page-faq .help-group{
  scroll-margin-top:calc(var(--header-h) + 1.25rem);
}

.page-faq .help-group + .help-group{
  margin-top:2.4rem;
  padding-top:2rem;
  border-top:1px solid var(--line-gold);
}

.page-faq .help-group>h2{
  display:flex;
  align-items:center;
  gap:.65rem;
  margin:0 0 .9rem;
  font-family:var(--font-serif);
  font-weight:900;
  font-size:1.35rem;
  color:var(--brown);
}

.page-faq .help-group>h2::before{
  content:"";
  flex:0 0 auto;
  width:.55rem;
  height:1.1rem;
  background:var(--gold);
  box-shadow:inset 0 0 0 1px rgba(255,255,255,.35);
}

.page-faq .faq-item{
  margin-top:.65rem;
  background:var(--faq-panel);
  border:1px solid var(--line-gold);
  transition:border-color .22s var(--ease),box-shadow .22s var(--ease);
}

.page-faq .faq-item[open]{
  border-color:var(--gold);
  box-shadow:var(--shadow-sm);
}

.page-faq .faq-item summary{
  display:flex;
  align-items:center;
  gap:.75rem;
  list-style:none;
  cursor:pointer;
  padding:.9rem .95rem;
  font-family:var(--font-sans);
  font-weight:600;
  font-size:.94rem;
  line-height:1.5;
  color:var(--brown);
}

.page-faq .faq-item summary::-webkit-details-marker{
  display:none;
}

.page-faq .faq-item summary:focus-visible{
  outline:2px solid var(--gold);
  outline-offset:-2px;
}

.page-faq .faq-q-mark{
  flex:0 0 auto;
  width:1.75rem;
  height:1.75rem;
  display:grid;
  place-items:center;
  background:var(--gold);
  color:#fff;
  font-family:var(--font-serif);
  font-weight:900;
  font-size:1.05rem;
  box-shadow:inset 0 0 0 1px rgba(255,255,255,.35);
}

.page-faq .faq-q-text{
  min-width:0;
}

.page-faq .faq-q-icon{
  flex:0 0 auto;
  position:relative;
  width:1.25rem;
  height:1.25rem;
  margin-left:auto;
}

.page-faq .faq-q-icon::before,
.page-faq .faq-q-icon::after{
  content:"";
  position:absolute;
  top:50%;
  left:50%;
  background:var(--gold);
  transform:translate(-50%,-50%);
  transition:transform .25s var(--ease),opacity .25s var(--ease);
}

.page-faq .faq-q-icon::before{
  width:14px;
  height:2px;
}

.page-faq .faq-q-icon::after{
  width:2px;
  height:14px;
}

.page-faq .faq-item[open] .faq-q-icon::after{
  opacity:0;
  transform:translate(-50%,-50%) rotate(90deg);
}

.page-faq .faq-answer{
  padding:.15rem .95rem 1rem calc(.95rem + 1.75rem + .75rem);
  color:var(--faq-ink);
  font-size:.93rem;
  line-height:1.75;
}

.page-faq .faq-answer p{
  margin:0 0 .6rem;
}

.page-faq .faq-answer p:last-child{
  margin-bottom:0;
}

.page-faq .faq-media-card{
  margin-top:1rem;
  padding:.6rem;
  border:1px solid var(--line-gold);
  background:var(--light-gold);
}

.page-faq .faq-media-card img{
  display:block;
  width:100%;
  max-width:100%;
  height:auto;
  border:1px solid rgba(212,175,55,.35);
}

.page-faq .faq-media-card figcaption{
  padding:.5rem .2rem .15rem;
  font-size:.82rem;
  line-height:1.6;
  color:var(--brown);
}

.page-faq .help-unresolved{
  max-width:calc(var(--container-max) + 2rem);
  margin:2.5rem auto 0;
  display:grid;
  gap:1.15rem;
  padding:1.5rem 1rem;
  background:linear-gradient(120deg,var(--dark-red),var(--red));
  color:#fff;
  box-shadow:var(--shadow-md);
}

.page-faq .help-unresolved-copy h2{
  margin:0 0 .5rem;
  font-family:var(--font-serif);
  font-weight:900;
  font-size:1.4rem;
  color:#fff;
}

.page-faq .help-unresolved-copy p{
  margin:0;
  font-size:.92rem;
  line-height:1.7;
  color:rgba(255,255,255,.9);
  max-width:46em;
}

.page-faq .help-unresolved-actions{
  display:flex;
  flex-wrap:wrap;
  gap:.75rem;
  align-items:center;
}

.page-faq .help-unresolved .btn-ghost{
  border-color:rgba(255,255,255,.8);
  color:#fff;
  background:transparent;
}

.page-faq .help-unresolved .btn-ghost:hover,
.page-faq .help-unresolved .btn-ghost:focus-visible{
  background:rgba(255,255,255,.12);
  border-color:#fff;
  color:#fff;
  outline:none;
}

@media (min-width:760px){
  .page-faq h1{
    font-size:2.1rem;
  }

  .page-faq .help-hero{
    grid-template-columns:minmax(0,1fr) minmax(280px,380px);
    gap:2.5rem;
    padding:2.5rem 1.5rem 1.5rem;
  }

  .page-faq .help-radar{
    grid-template-columns:minmax(0,1fr) minmax(280px,360px);
    padding:1.5rem;
  }

  .page-faq .help-radar-head{
    grid-column:1;
  }

  .page-faq .help-tag-pills{
    grid-column:1;
  }

  .page-faq .help-quick-cards{
    grid-column:2;
    grid-row:1 / span 2;
    align-content:start;
  }

  .page-faq .help-unresolved{
    grid-template-columns:minmax(0,1fr) auto;
    align-items:center;
    padding:2rem;
  }

  .page-faq .help-unresolved-actions{
    justify-content:flex-end;
  }
}

@media (min-width:880px){
  .page-faq .help-layout{
    grid-template-columns:240px minmax(0,1fr);
    gap:2.5rem;
    padding:2.5rem 1.5rem 1rem;
  }

  .page-faq .help-index{
    position:sticky;
    top:calc(var(--header-h) + 1.25rem);
  }

  .page-faq .help-main::before{
    right:0;
  }

  .page-faq .faq-answer{
    font-size:.95rem;
  }
}

@media (prefers-reduced-motion: reduce){
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after{
    animation:none !important;
    transition:none !important;
    transform:none !important;
  }

  .page-faq .help-quick-card:hover{
    transform:none;
  }
}